Frequently Asked Questions

Explore our FAQ’s below

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Due to our busy bookings calendar and the house being occupied with guests, at weekends we can only do viewings after 4pm on Sundays. Midweek is a bit easier. We are very happy to do a zoom viewing before you come and see us in person. Here’s a link to our virtual tour;

You would need to rent the house for a minimum of 2 nights in order to get the set up done the day before the ceremony and to allow all of the suppliers to deliver the furniture, food, drinks, and set up any decor. This also gives you the opportunity to relax and know that guests have arrived in advance of the big day and you can focus on enjoying yourselves.

We have no one permanently based on site and no receptionist or security guard, but we are just a phone call away and staff will be on call to help if there’s an issue. On your arrival day and as part of the house rental, a member of the Events team would be there to greet you and make sure that you have everything you need for a successful stay and they would normally leave mid-afternoon after they’ve shown you where everything is. If you are having a wedding, you will have an experienced Event Manager who will be there on the wedding day to make sure everything runs smoothly. On the evening of any function, there will be an Evening Manager who is there in the background to make sure everyone in the house is safe and happy. After that it really depends on how much help you need during your stay or how much you want to do yourselves.

We have local staff who can be paid to do various jobs – preparing light breakfasts (using your own supermarket ingredients), doing a chamber maid service, running a bar using your own alcohol (we don’t charge corkage), or helping out with activities outdoors. You would tell us in advance how you want the house to be set up downstairs depending on what you are planning but then if things need to be moved around during your stay you would either need help from our staff or you would work it out ourselves.

Staff are paid in cash or can be added to your balance invoice if it’s a corporate booking. If cash, you would give the money to the Events team member on arrival and they would distribute it to the rest of the team working over the duration of your stay.

We have a good list of wonderful suppliers who we trust to do a great job for you. It is so much easier for everyone if you use a caterer that already knows the house and the facilities. If you wish to bring your own caterer, this would need to be discussed with the Events Team and a face to face meeting arranged. If you want to make life easy, you would be best to hire a caterer for the duration of your stay.

It includes exclusive use of the main house and grounds as well as all facilities and equipment. The Main House has 21 bedrooms and 19 bathrooms to sleep 41 adults. We have extra beds available to hire and travel cots are free.

Our estate can accommodate 80 guests. Our coach house cottages are outside of the main gates and can sleep another 30 people across 4 cottages. Our East Wing flat is within the main house and could accommodate up to 7 guests in 3 small doubles and a single with 2 bathrooms, this is an optional extra for £450 a night, otherwise it will stay locked. We also have a yacht club near our lake which can sleep another 2 people in a king sized bedroom for £150 per night, there is a small adjacent sofa bed to make it ideal for a small family.

For stays involving a function of any kind, we charge a one-off fee on top of the house rental price. This fee includes professional planning support from our experienced Event Management team (including a pre-event planning meeting on site and a zoom meeting), use of the commercial kitchens and equipment, linen hire, fridge trailer, management of deliveries and collections and extra wear and tear on the house.

The function fee covers the main wedding or event day, for additional functions we would normally just charge for an Evening Manager (security) to be here each evening to make sure everyone is safe and that the house is being looked after. If you wanted an Event Manager to be there to coordinate functions for you outside of the main event day we can organise that and you would be charged an hourly/daily rate accordingly.

Check in is 12pm and check out is at 4pm. We can’t allow early arrivals or late check outs as it takes the housekeeping team several hours to get the house cleaned and ready for the next guests – we don’t do same day turnarounds like a hotel does.

To confirm a booking we require a 25% deposit of the house rental and function fee, where applicable.

Well behaved dogs can stay on the ground floor only and must not go on furniture, however we would not recommend during a function as loud noises can often be distressing. Dogs must be kept on a lead at all times on the grounds due to all of the wildlife on our estate.

Unless otherwise agreed Events should start closing down with all music, dancing and entertainment on the ground and upper floors and outside finishing at 12 midnight. There is no time limit in our basement disco.

8 trestle tables to make a Dining Room table with 50 dining chairs. The Morning Room has seating for 20 people and there are metal outdoor chairs and tables for 40.

If you require a paid bar this needs to be agreed by us in advance. Your bar Supplier will need to apply for a Temporary Event Notice to serve alcohol at the Event and we will need evidence of this, once approved.

Only petals outside please. No confetti cannons allowed.

Unfortunately not as it takes so long to clear it up and it gets into our floorboards.

Only on the centre of dining tables please, nowhere else since they are a fire hazard and we have a lot of wood in the house.

It would normally be locked on the night of a party or when lots of alcohol is being consumed.

Yes, North Cadbury village store is a 3 minute walk. They can arrange deliveries to the house for bread, pastries, newspapers and many more groceries.

No they are both gas BBQs, supplied by NCC.

We have plenty of cafetieres and a filter coffee machine. We have an urn.

We have open wifi throughout the house with good upload and download speeds.

The lake is for the use of house guests only and is used at the Client and their guests’ own risk. Children must be supervised at all times.

The House